"HEART" - SWEATER BLACK (BEST QUALITY BATCH)

Frequently asked questions

• How long does shipping take?

  Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

• How can I track my shipment?

  Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

• How do I find the right size?

  Please refer to our size guide available on each product page. If you're between sizes, we recommend sizing up for a more comfortable fit.

• What do I do if my item is damaged or faulty?

  We're sorry to hear that! Please contact our customer service team within 48 hours of receiving your order with photos of the damage, and we'll arrange a replacement or refund.

• What materials are your products made of?

  Our products are made from high-quality, sustainable materials. Specific material information can be found in the product description of each item.